Phone 07722 066056 | Email contact@paramount-training.com
Frequently Asked Questions
Here are the answers to our most frequently asked questions, but if you have any specific queries, please get in touch.
Send us an email to bookings@paramount-training.com with an idea of what dates would work for you and then we can secure a suitable date. We will then ask you to complete and return a simple booking form to confirm the details.
That depends on how many people attend the course. The minimum number is 1. We’d recommend a maximum of 10 people attend so that everyone is able to get what they need - please ask for a no obligation quote. If you have more than 10 then please chat to us about the options.
We will send an invoice once the training is complete.
Our terms are 30 days and we accept payment via BACS.
We can train between 1 and 10 people in one group.
If you have more than that then it might be worth having two different sessions to accommodate everyone. We are happy to discuss the logistics of this with you.
For any training cancelled within 1 week of the course date, the amount will be charged in full.
Cancellations within 2 weeks will incur a 50% fee.
We generally always deliver training courses at your workplace as it’s easier for you and your staff, minimises travel time, cost and hassle for staff. It also means that staff are still on site should they be required to return to their desk for any reason. Let us know if this is a problem.
If there are specific times you would rather we work round then do let us know. We have started courses as early as 7am and as late as 3pm to accommodate delegates’ working days! Just let us know what is best for you.
Yes! We often train people one-to-one. This can be very effective as the delegate gets exactly what they want from the training and can drive the pace and contents forward in a way that is right for them. Often this is also the best way to allow us to focus on that individual's own documents in a very productive manner.
We can customise a day’s course just for you, where we cover half a day on one topic and half a day on another for the same set of delegates. Or you might want a few half day courses so that more people can get the benefit.
Let us know what you’d like and we’ll put something together for you.